What has digital transformation changed? A Chinese case study of hidden costs using a socio-economic approach to management

Tony Huang; Emmanuel  Monod; Alan Eisner; Helaine Korn; Yuewei Jiang; Bin Bai; Samuel Wilson

doi:10.53102/2023.37.01.1152

Auteurs

Tony Huang ENPC (Ecole des Ponts ParisTech) https://orcid.org/0009-0004-0779-3215
Emmanuel Monod Paris-Dauphine University and UCMT China https://orcid.org/0000-0002-1290-2277
Alan Eisner Clark University https://orcid.org/0000-0002-1188-4492
Helaine Korn Zicklin School of Business, Baruch College, City University of New York, USA https://orcid.org/0009-0004-6468-2431
Yuewei Jiang UCMT China
Bin Bai Linkoping University, Sweden https://orcid.org/0009-0001-0023-2413
Samuel Wilson Old Dominion University https://orcid.org/0000-0002-2790-6692

DOI :

https://doi.org/10.53102/2023.37.01.1152

Mots-clés :

Transformation numérique, niveau de maturité, approches socio-économique du management, coûts cachés

Résumé

La transformation numérique est considérée comme un moyen de résoudre les problèmes de gestion des entreprises. Cependant, l’impact sur les coûts cachés des entreprises devrait être analysé de manière plus précise. Cette recherche est fondée sur l’approche du management socio-économique afin de permettre de décrire l’impact du niveau de maturité de la transformation numérique sur les coûts cachés dans une entreprise industrielle en Chine. Cet article combine la méthode des cas en tant que méthode de recherche avec des techniques quantitatives permettant le calcul de corrélations reliées au taux de rotation des employés, à la qualité du travail et aux accidents du travail. Les résultats suggèrent que le niveau de maturité de la transformation numérique est corrélé avec les conséquences financières d’excès de salaire pour le taux de rotation du personnel, et avec la non-production pour les accidents du travail. Des recherches futures devraient être entreprises afin d’évaluer l’impact du niveau de maturité de la transformation numérique sur ces trois facteurs par rapport à des facteurs contextuels, notamment le type d’organisation et les cultures.

Biographies des auteurs

Tony Huang, ENPC (Ecole des Ponts ParisTech)

Tony Huang is the senior quality director of AT&S China and an adjunct professor at Shanghai University. He is currently registered in a DBA in Intelligent Manufacturing Management at Ecole des Ponts ParisTech. He holds a MBA from Fudan University. His research interests are mainly digital transformation, intelligent manufacturing, quality 4.0, and leadership.

Emmanuel Monod, Paris-Dauphine University and UCMT China

Emmanuel Monod is currently professor at Paris-Dauphine University and UCMT Shanghai. Emmanuel is also vice-president of U2, the Universal University, and of the EMSS society. was previously professor at the Antai College of Economics and Management, Shanghai Jiao Tong University. He holds a PhD from Paris Tech-Telecom. He is the President of the SIG of the AIS on Philosophy and IS, the Vice-President of the AIS SIG Culture and IS and the international relations representative for the Management Education and Development division of the AIS

Alan Eisner, Clark University

is currently the Dean of the School of Management at Clark University in Worcester, MA, USA. He previously served as a Professor, Chair of the Management and Management Science Department, and Associate Dean for Graduate Programs in the Lubin School of Business at Pace University in New York City. He earned his Ph.D. in Management from the Stern School of Business at New York University in New York City. Dr. Eisner previously worked as an employee or consultant with organizations including Chase Manhattan Bank, HealthPlus of Michigan, and Mobil Oil.

Helaine Korn, Zicklin School of Business, Baruch College, City University of New York, USA

joined the faculty of the Zicklin School of Business, Baruch College, City University of New York in 1996 after earning her BS in Applied Economics and Management from Cornell University, and her MBA in Finance and PhD in Management from the Stern School of Business, New York University. She is currently Executive Director of Graduate Programs at Zicklin and Professor in the Narendra Paul Loomba Department of Management. She teaches courses in business policy and strategic management in the undergraduate, MBA, Executive MBA, Executive Health Care MBA, and PhD programs. Previously she chaired the Loomba Department of Management and the Graduate Curriculum Committee of the Zicklin School of Business. Dr. Korn’s areas of research interest include strategic renewal, strategic alliances, multimarket competition, and top management teams.

Yuewei Jiang, UCMT China

Jiang Yuewei is currently the Chairman of CPMC and of UCMT. He is also the President of Asian Region of CMA - World Committee on Lifelong Learning Founder affiliated to UNESCO. In addition, he is the President of the Engaged Management Scholars Society (EMSS), the Chairman of the Global DBA Association and the Vice Chairman of Shanghai Management Science Society (SMS).

Bin Bai, Linkoping University, Sweden

Bai Bin is a doctorate research assistant in AT&S China in Shanghai, mainly emphasizing on intelligent manufacturing management and quality management, SEAM (Socio-Economic Approach to Management) and Change Management. He graduated from Linkoping University, Sweden in 2019, with the academic diploma of Master of Science in Industrial Engineering and Management.

Samuel Wilson , Old Dominion University

Samuel Wilson is a Strategic Management PhD Candidate in the Strome College of Business at Old Dominion University. Previously, Sam worked five years for the Walt Disney Company in Shanghai and Hong Kong. His research focuses on entrepreneurship, crisis leadership, and international business strategy. Beginning in August 2023, Sam will be Assistant Professor of Management & Entrepreneurship at Buena Vista University.

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