Benchmarking des infrastructures et des services logistiques à travers l’Europe, la zone Asie-Pacifique et l’amérique du nord

Roger Demkes; Lorant A.Tavasszy

doi:10.53102/2001.20.01.328

Auteurs

DOI :

https://doi.org/10.53102/2001.20.01.328

Mots-clés :

SCM, Benchmarking, Indicateurs de performances, Infrastructures européennes

Résumé

Cet article rassemble les résultats de deux études récentes destinées à offrir aux décideurs tactiques et stratégiques un éclairage sur un ensemble d’indicateurs de performance logistiques et liés à la chaîne d’approvisionnement (Supply Chain). Ces indicateurs peuvent être utilisés pour « le benchmark » des chaînes d’approvisionnement et pour développer des politiques publiques dans ce domaine. L’article est basé sur les résultats des études Benchmarking Logistics (1999) et TRILOG-Europe (1999).

Références

Bagchi P K (1996), Role of Benchmarking as a Competitive Strategy: The Logistics Experience. InternationalJournal of Physical Distribution and Logistics Management, Vol. 26, No. 2.

BIE (Bureau of Industry Economics) (1995). International Benchmarking Overview. Canberra: Australian Government.

Caplice C and Sheffi T (1994), A Review and Evaluation of Logistics Metrics, The InternationalJournal of Logistics Management, Vol. 5, No. 2.

Caplice C and Sheffi V (1995), A Review and Evaluation of Logistics Performance Measurement Systems.The InternationalJournal of Logistics Management, Vol. 6, No. 1.

Closs D, et al. (1997), World Class Logistics: a two-year review. In Annual Conference Proceedings, Council of Logistics Management.

Council of Logistics Management (1995), World class logistics: The Challenge of Managing Continuous Change. Oak Brook, USA:CLM.

Davis H W (1997), Logistics and customerservice levels 1997.In Annual Conference Proceedings, Council of Logistics Management.

Demkes, R., R. ter Brugge and T. Verduijn (1999), TRILOG-Europe Summary Report. Delft: TNO Inro. Report 99/ nl/364.

Fawcett S and Clinton S (1996),Enhancing Logistics Performance to Improve the Competitiveness of Manufacturing Organizations. Production and Inventory Management Journal, First Quarter 1996.

Hewitt F, Bennett D, Robinson S (1995), Benchmarking Distribution, Logistics and the Supply Chain Process. 2nd International Symposium on Logistics 11-12,July 1995, Nottingham UK.

HIDC (1998), Worldwide Logistics, The Future of Supply Chain Services. The Hague : Holland International Distribution Council.

OECD (1992), Advanced Logistics and Road Freight Transport, Paris: OECD.

OECD (1996), Integrated Advanced Logistics for Freight Transport, Paris: OECD.

Redefine consortium (1998), REDEFINE Relationship between Demand for Freight-transport and Industrial Effects, Rotterdam: NEI.

Rogers D S, Daugherty P J, Stark T P (1995), Benchmarking Programs: Opportunities for Enhancing performance.Journal of Business Logistics,Vol 16, No. 2,.

Stewart G (1995), Supply chain performance benchmarking study reveals keys to supply chain excellence. Logistics Information Management, Vol. 8, No. 2.

Tavasszy, L.A., J. Crowley et al, (1998), Benchmarking Logistics. Delft: TNO Inro. Report Log. 1999-09.

Trilog Consortium (1999a), TRILOG-Europe Indicator Report. Gothenburg: Chalmers University of Technology.

Trilog Consortium (1999b), TRILOG-Europe End Report.Delft:TNO Inro. Report Log. 1999-16.

Van Amstel R P and D'Hert G. (1996), Performance Indicators in Distribution. The International Journal of Logistics Management, Vol. 7, No. 1.